At jili888, your privacy is more than a legal obligation — it is a responsibility we take seriously. This policy transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that shape how jili888 handles the personal data of all Malaysian players.
All of jili888's data handling practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 — the primary legislation governing data privacy in the country.
Your personal data and transaction information are protected with 256-bit SSL encryption — the same security standard used by leading Malaysian banks such as Maybank and CIMB.
Jili888 has never sold, and will never sell, your personal data to any third party for marketing or commercial gain without your explicit consent.
We only collect data that is strictly necessary to provide our services, process transactions, and meet legal requirements. No excessive data is collected.
You have the right to access, correct, delete, or restrict the processing of your personal data. Contact us at any time to exercise these rights.
In the event of a data security breach affecting your information, jili888 is committed to notifying you within a reasonable timeframe as required by law.
Welcome to the jili888 Privacy Policy. This document explains in detail how jili888 (jili888.im), Malaysia's preferred online casino and Sports Betting platform, collects, uses, discloses, transfers, and stores your information.
We understand that entrusting your personal data to any online platform requires a great deal of confidence. At jili888, we do not take that trust lightly. Every decision involving user data is made with your security and privacy as the top priority.
This policy applies to all users who register, access, or use the jili888 platform — including those who play slots, Live Casino, Sports Betting such as the Malaysia Super League and EPL, badminton, e-sports, or any other services we offer.
By using the jili888 platform, you consent to the processing of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
Jili888 collects several categories of information depending on how you interact with our platform. Below is a detailed breakdown of the data we collect:
| Data Category | Example | Requirements |
|---|---|---|
| Identity | Name, date of birth, MyKad | Mandatory (KYC) |
| Contact | Phone number, email | Mandatory |
| Financial | Bank accounts, Malaysian e-wallets | Mandatory (transactions) |
| Technical | IP, device, browser | Automatic |
| Usage | Games played, total bets placed | Automatic |
| Communications | Support messages, complaints | Where applicable |
Jili888 uses your personal data for the following purposes, each grounded in a valid legal basis:
Process registrations, manage accounts, enable gaming and betting, and handle deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, and other methods.
Verifying identity, detecting suspicious activity, preventing money laundering (AML), and protecting your account from unauthorised access.
Meeting reporting and audit requirements under applicable Malaysian law, including anti-money laundering obligations.
We analyse usage patterns to improve the jili888 platform, resolve technical issues, and introduce better new features.
Sending important notifications regarding your account, transactions, terms changes, and responding to your customer support enquiries.
Sending information about the latest jili888 promotions only when you have given your consent. You may unsubscribe at any time.
Jili888 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, we may share your information in the following limited circumstances:
All third parties working with jili888 are required to uphold strict data security standards and may not use your data for any purpose beyond what has been authorised.
Jili888 never shares data with advertisers, third-party analytics companies for profiling purposes, or any entity with no direct connection to the delivery of our services to you.
Protecting your personal data is jili888's highest priority. We implement a range of technical and organisational security measures to ensure your data remains protected at all times:
All data transmitted between your browser and jili888's servers is fully encrypted.
An additional layer of security to protect your account from unauthorised access.
Our security systems monitor for suspicious activity around the clock, 24/7.
Your data is stored on servers protected by firewalls and strict access controls.
Only staff who genuinely require access to specific data are permitted to do so — and every access is logged.
Our security systems are regularly audited by independent, certified third parties.
While we take all reasonable steps to protect your data, no online system can guarantee absolute security. You also play an important role by keeping your jili888 account password confidential and not sharing it with anyone.
Jili888 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small files stored on your device when you visit our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the jili888 platform and your overall gaming experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by jili888:
Request a copy of the personal data we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your data, subject to our legal obligations.
Restrict the processing of your data under certain circumstances.
Object to the processing of your data for direct marketing purposes.
Receive your data in a machine-readable format.
To exercise any of the rights above, please contact the jili888 privacy team by email at support@jili888.im. We aim to respond to all privacy-related requests within 30 calendar days of receipt.
Jili888 retains your personal data only for as long as it is needed for the purpose it was collected, or as required by law. The following are general data retention guidelines:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Service provision |
| Financial transaction records | 7 years after the transaction | Legal requirement (AML) |
| KYC documents (MyKad, etc.) | 5 years after account closure | Regulatory compliance |
| Support communication logs | 3 years | Dispute resolution |
| Technical data & access logs | 12 months | Security & fraud detection |
| Marketing data (with consent) | Until consent is withdrawn | User consent |
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you. Should you close your jili888 account, we will process your data deletion request within 30 days, subject to the mandatory retention requirements above.
If you have any questions, concerns, or requests regarding the jili888 Privacy Policy or the processing of your personal data, we encourage you to reach out to us directly. Our privacy team is ready to assist.
For complaints relating to personal data processing that have not been resolved by jili888 within a reasonable timeframe, you have the right to refer the matter to the Department of Personal Data Protection Malaysia (JPDP) or the relevant authority.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The latest version is always available on this page. We will notify you of any significant changes via email or in-platform notifications on jili888.
Your data is safe with us. Register for free at jili888 today and enjoy an online casino experience that is secure, fair, and compliant with Malaysia's highest privacy standards.
PDPA 2010 Compliant · SSL 256-bit · Data Not Sold